Servicing Community of Practice (CoP)
Join the Servicing community to collaborate and contribute to our work efforts!
What is the Servicing Community of Practice?
The Servicing Community of Practice (CoP) is working to develop and maintain data standards used for electronic exchange between trading partners related to servicing activities. In addition, the CoP develops supporting documentation to provide guidance in the use of these data standards.
Servicing includes day to day administration of mortgage loans including:
- New loan boarding on servicing systems
- Payment collection and application
- Management of interest and payment adjustments
- Escrow management
- Default management
- Customer service
- Regulatory compliance
- Loan investor reporting (including contract management)
- Communication of Servicing data to Third Parties (vendor management, Servicing Transfers)
Our Focus:
The Servicing Community of Practice focuses on the areas of the MISMO Reference model that support servicing activity. The community regularly partners with other development workgroups and communities of practice to share servicing domain expertise.
How to Join
Anyone may participate in a MISMO development workgroup or community of practice regardless of membership status. Voting members of Information Management and Architecture Workgroup are elected as per governance procedures. Membership in MISMO is open to anyone - mortgage lenders, banks, credit unions, servicers, vendors, government agencies and more. MISMO members receive a voice, and vote, in creating and enhancing industry standards used by the entire industry. Learn more here.
Leadership
Geran Combs, Actualize Consulting, Co-Chair
Thomas Sitzler, Fannie Mae, Co-Chair
Facilitator
Erin Bittenbender, MISMO
[email protected]
Meeting Schedule
Meets the 2nd Monday of each month from 12:30-1:30pm EST.
Meeting URL: https://mba-org.zoom.us/j/86066078039